Information Disclaimer: Not Your Loan Servicer (Read More)

**We are not affiliated with any mortgage servicer, the investor/beneficiary of your mortgage note, the mortgage insurer (if applicable) or any government agency. We are a homeowner advocacy group with more than a decade of helping homeowners and professionals with mortgage assistance negotiations. The information found on this page is for educational and convenience purposes only. The information found on this page should be considered as opinion and not fact based on our experience with lenders over 10+ years. Consult your mortgage servicer directly or a professional before using any of the information found on this site. If you are seeking an intermediary to assist you in getting help with your mortgage you may contact us at 888-934-3444 or via email at [email protected] for further review for a no fee, no obligation, consultation. If required you may be referred to a local professional or legal counsel for additional assistance with your mortgage. Please read through our Disclaimer page for additional details. We do not represent in any way any financial institution named on this page. If you feel that any of this information has become outdated or is incorrect please contact us immediately.**

Franklin American Mortgage, Inc Loan Modification

Get Help With Your Franklin American Mortgage loan Modification

Talk To A Specialist Who Knows How To Deal With A Franklin American Mortgage.

Get Help With Your Franklin American Mortgage Loan Modification

Talk To A Specialist Who Knows How To Deal With A Franklin American Mortgage.
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Franklin American Mortgage Modification Process

Franklin American Mortgage has a typical and convention loan modification process that is similar to the process of other companies. The process is further explained below:

  1. Interview By Phone The process is initiated by a phone interview with a representative from Franklin American Mortgage Co.
  2. Package Submission After the phone interview you will be required to submit completed Franklin American Mortgage Request for Mortgage Assistance with the supporting documents and finances.
  3. Franklin American Mortgage BPO  (Broker’s Price Opinion) Valuation of the property might be required for this Broker’s Price Opinion might have to be obtained. Sometimes Automatic Valuation model is used for this purpose.
  4. Negotiations The new terms of the loan are discussed and reviewed whether they are suitable for both the customer and the investor.
  5. Modification Approval/Decline The servicer responds on behalf of the client about the approval or decline of the modification application.

The process looks simple enough but we are sorry to say it is never the case. We Absolute Consultant Group (ACG) are a company that support the homeowners through the loan modification process. During the loan modification process it is typical for the company to give you the runaround. Sometime they will request the same documents again and again. It is also typical of them to transfer you from department to department. It is very normal that the Franklin American Loan Modification will transfer you to Customer servicing department and they might transfer you back. Instead of submitting the wrong information, getting denied or not being able to figure It is better to come to our staff and let them help you. Our staff is available to review your paperwork and to help you step with the best foot forward. Call us at 888-934-3444.

Franklin American Mortgage’s Loan Modification Timeline

In a company like Franklin American Mortgage there is a lot of bureaucracy involved so the timeline of the modification process varies on reason that are sometimes simple but sometimes complicated. Here are a few reasons why the answer to this question has such complicated answer.

For one, Franklin American Mortgage Co. is only a mortgage servicing company. They represent debt on someone’s else behalf. This has a major effect on their decision taking capability. As a home loan servicing company they follow the Pooling and Servicing Agreement (PSA), This serves like an agreement with all institution. They are not allowed to make all the decisions themselves. The investor only allows them to make a decision themselve in some cases only, so for the decisions that they are not allowed to make they have to get approval from the investor for which they are servicing the loan for. Certain investors take the process of making decision and do it themselves. In this kind of regulated business the involving of more hands increases the time frame for the processing leaving Franklin American Mortgage’s hands tied.

Another issue, During the Franklin American Mortgage loan modification process the timeline is crucial. The company usually arranges the application in the order they are received but it also depends on other factors. The service is based on first come first serve model but it also depends on the fact that whether you loan has a foreclosure date or not. If that is the case then it is likely that your application will be pushed to the front of the line and considered sooner for the mortgage asisstance. It must be kept in mind that the institutions like Franklin American Mortgage have foreclosure dates for almost every day. Due to this, the process does not proceeds as quickly as you want it to.

  • Lastly, All mortgages are not created equal. There are a large number of programs each with different terms that how they will modify your loan. Mostly, if the first program does not work for you or them they will consider you for the next one and so on untill they find the mortgage solution that works. Departments due to these conditions are very specialized so many times different representatives handle different parts of the review.

Franklin American Mortgage’s Loan Modification Timeline Conclusion: While we would be very happy if we could give our customers the exact timeline for the loan modification but the timelines vary greatly from customer to customer. It depends on whether the servicer can take the decision themselve or they have to send it to the investor for approval. It depends on whether you fit the first program you are reviewed for or the 10th or 11th. It also depends on the factors from outside the bank such as how fast they can get the valuation on the property and how fast they receive the legible documents.

If Your Franklin American Mortgage Modification Has Been Denied. It May Not Be Too Late

 

Dealing With A Franklin American Loan Modification Decline

Have you been declined by Franklin? Has Franklin American Mortgage denied your request for Home Loan Modification. The Decline can be confusing. Understanding the details of all the plans and how that conflicts with your information is key. Here at ACG we have dozens of points we review in order to understand why your Franklin American Mortgage loan modification was rejected. Have us review your declined modifcation for free by calling us at 888-934-3444.

 

Franklin American Mortgage Loan Modification Reviews

Franklin American Mortgage Loan Modification Complaints

Franklin American Mortgage is a large company and the rules are literally changing every day. There are a lot of departments and even more hands in the pot of each case that making it through the system can be a real drag. It doesn’t have to be though and that’s where we come in. Give us a call and see how we can help you with your loan modification. Call 888-934-3444.

Franklin American 1 Star Reviews

Franklin American 1 Star Review:

Bought a house through CF bank, and the bank sold the loan to
Franklin American mortgage. It has been a nightmare! I hand delivered the checks because I wasn’t receiving the “mortgage due” statements.
They never contacted me. I had to call the bank infinite times asking for the information. Then I manage to contact someone, set up the automatic withdrawal from my bank account, and Franklin removed it!
They sent a letter 3 weeks later saying the names didn’t match! It was a middle initial which didn’t appear on the bank account, then franklin sent me a letter saying the mortgage had not been paid! It’s ridiculous how  the notifications to blame you for  supposedly Not paying the loan, arrive at the correct address and NOT the statements or the paper telling you they removed the automatic payment!
I sent checks with 2 month payments on them, but they  took weeks to post, but they sent me the letter saying ti was going to collections, and default! Even though the checks were cashed! They are absolutely the worst, I have to believe it’s a scam to ruin people’s credit.

Juana, Beachwood, OH

Franklin American 1 Star Review:

Do NOT NOT NOT do business with this horrible company.

Worst mortgage company I’ve ever had.  This horrible company bought my mortgage after a refinance in 2016.  Tried to set up an automatic withdraw and was told I have to pay an extra mortgage payment before I could set that up.  Now I’m trying to get an insurance claim check endorsed due to the amount.  Called customer service listened to a recorded message for a full 31/2 minutes before I could even get to a prompt to hold for a representative.  No where local to get the endorsement therefore I have to mail the check to South Carolina with their tracking numbers on it so they can endorse and mail it back to me.  Tempted to refinance for the sole purpose of getting rid of this horrible company.  Not sure why average Americans have such little control over something that is such a big part of our lives.

So now I’ve sent the check for endorsement and they won’t sign until they have a copy of the insurance adjuster’s report.  Also, they have stated they will be sending someone out to do an inspection.  Even more wast of my time.  Meanwhile I have the contractor waiting to get paid for the work they have completed.

Jeff W, Denver, CO

Don't Be A 1 Star Review

 

Don't Be A 1 Star Review

 

Franklin American 1 Star Review:

They recently launched a new wedsite and it suuuucksssss you have to log in twice to gain acces a and can’t make any past due payments this is certainly a big joke and inconvenient ahhhh what is happening with them not taking calls at all?? I’ve been calling and been placed on hold for hours heyyyy I need to make a payment is everyone still off from the holidays??

Rina, Saint Loiuse, MO

1 Star Situations Happen Every Day

 

ACG 5 Star Reviews

ACG 5 Star Review:

Tried modifying my mortgage loan on my own, twice actually, but no luck. Until I called ACG. [I] got my loan mod approved and all is well.

Michael, Woodland Hills, CA

ACG 5 Star Review:

We were struggling trying to get assistance in keeping our home for over a year when I was introduced to ACG Today both my homes are modified and our family has a chance for a fresh start.

Patricia, Porter Ranch, CA

ACG 5 Star Review:

I have worked with [the] team personally and professionally referring them many clients over the past few years. If you need help with a loan modification, short sale, or want to avoid foreclosure I highly suggest you use Absolute Consultant Group!

Daniel, Santa Clarita, CA

You Can't Chance Being A 1 Star Review.

ACG Specialist Here To Help Your Franklin American Mortgage.

You Know You Can't Chance Being A 1 Star Review.

ACG Specialist Here To Help Your Franklin American Mortgage.

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**We are not affiliated with any mortgage servicer, the investor/beneficiary of your mortgage note, the mortgage insurer (if applicable) or any government agency. The information found on this page is for educational and convenience purposes only. The information...

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