Information Disclaimer: Not Your Loan Servicer (Read More)

**We are not affiliated with any mortgage servicer, the investor/beneficiary of your mortgage note, the mortgage insurer (if applicable) or any government agency. We are a homeowner advocacy group with more than a decade of helping homeowners and professionals with mortgage assistance negotiations. The information found on this page is for educational and convenience purposes only. The information found on this page should be considered as opinion and not fact based on our experience with lenders over 10+ years. Consult your mortgage servicer directly or a professional before using any of the information found on this site. If you are seeking an intermediary to assist you in getting help with your mortgage you may contact us at 888-934-3444 or via email at [email protected] for further review for a no fee, no obligation, consultation. If required you may be referred to a local professional or legal counsel for additional assistance with your mortgage. Please read through our Disclaimer page for additional details. We do not represent in any way any financial institution named on this page. If you feel that any of this information has become outdated or is incorrect please contact us immediately.**

Selene Finance Short Sale

Selence Finance Short Sale Package

Mortgage Assistance Form.

Selene Short Sale Decline

Selene Short Sale Denied?

Selene Finance Short Sale Negotiators. We're On Top.


Selene Finance Short Sale Process

Some investors have a requirement that you will first have to apply for Selene Finance Loan Modification but once you have been declined for it the process becomes pretty simple:

  1. To initiate the short sale process our representative will have to place a call to the Selene Finance and talk to their counselor.
  2. You fill be required to completely fill the Selene Request for Mortgage Assistance form and submit it with supporting documents and finances.
  3. Property valuation will have to be scheduled and completed by Broker’s price opinion (Certain Investors Require Two Interior Inspections)
  4. Negotiation of terms with Selene Finance About Short Sale Fees And Costs To Be Paid Out Of The Seller’s Proceeds.
  5. Lender Provides A Response To Short Sale Offer Made.

The short sale process with Selene Finance is never easy and anyone who has been through the process will know this. A lot of problems will have to be faced. Its very typical that you will have to repeat the same steps again and again. You should know that we will have to run around from department to department during the Selene Finance short sale process. The Loan Modification Department maybe needs to close it out, or the short sale department doesn’t have someone assigned to Selene Customers Service Department; Above all you need to know better when they are sending you in the wrong direction. Often clients come to us after submitting the wrong information on their application, getting denied, and not being able to figure out what happened. We can help you review any declines.

Selene Finance Short Sale Timeline

It can be really helpful to the process if you know what effects the Selene Finance Short sale timeline. These are just a few of the hoops we jump through when dealing with a short sale.

  • For one, Selene Finance is just a mortgage note service providing company. Selene Finance Short Sale Application is generally only a piece of what governs Selene Finance’s mortgage servicing as they have to bide by the PSA or Pooling and Servicing Agreement that sets the rules for each and every loan; This contract is directly between servicer and investor. Selene Finance is not allowed to make all the decisions themselves. The investor only authorises the company to take the decisions themselves in some of the cases only so for the decision that they are not authorised to make they will have to get permission from the investor. Some investors such as Fannie Mae (FNMA) and Freddie Mac (FHLMC) have pulled almost all decision making authority from many servicers. The more layers of burueacracy you’re going to deal with the longer it’s going to take.
  • Additionally, The fact that if your Selene loan has a sale date also effects the timeline of the short sale process. Selene can be a lot difficult to deal with when it comes to stopping of foreclosure process so Selene short sale can be completed. Your chances of getting bumped up in the process can improve if you can get a value completed. As a loan servicer they have homes being sold at auction every day. Sale dates even for the coming week are not working with urgency you would expect. As a first come first serve business model it can also be influenced by foreclosure status and proximity to the upcoming sale date (if applicable).
  • Finally, not all negotiators were created equal; This goes for both sides. Often miscommunication is the number one reason while a short sale fails. People become very specialized in this niche of representing homeowners (borrowers) in front of Selene Mortgage in these financial application processes to find mortgage assistance. Often you will be put through the multiple levels of management including approval from an investor as mentioned above depending on what their total losses are.

Selene Short Sale Timeline Conclusion: Your Selene Short Sale Timeline will vary based on many different factors. Decisions can be made in-house will clearly be quicker than those that have to be sent out for approval., what the value comes back at from the appraisal completed by Selene‘s Short Sale Department compared to what the offer is that is being made to them, how fast Selene‘s Loss Mitigation department received the Selene‘s Short Sale Application documents are received (readable) and other factors will come together to affect how long it will take for your Selene Short Sale to be Approved.

If Your Selene Short Sale Was Denied There May Still Be Options.


How To Fix A Selene Short Sale Decline?

Often dealing with Selene Bank and how they deal with short sale buyers offers being declined may be confusing. Often they will not be clear not only as to why but if there is anything that can be done to fix it.  Here at ACG we review dozens of points in order to understand why your Selene short sale offer was rejected. Have us review your declined short sale for free by calling us at 888-934-3444.

Selene Loan Servicing Contact Information

Selene Bank Customers

Selene Complaints and Reviews

Selene Finance Mortgage Reviews

Selene Finance Bank Mortgage Complaints

Often we have gotten on the phone with a Selene Loan for one of our Customers where we are given the run arround. They can be very difficult to work with and making matters worse is their rude agents on the phone. When dealing with a Loan Servicing where the people on the phone make you feel like they don’t care getting a straight story can be difficult with your Selene Mortgage.

Selene 1 Star Review:

I called in several times and it would take VERY long to even be allowed to talk about the account. I am filing a notice with the CFPB.

Pele W., Gainesville, FL

Selene 1 Star Review:

I guess ZERO stars is not an option.  It should be for this company.  AVOID!!!

Unfortunately, Flagstar sold my loan to these … in 2012. What a mess ever since. I never thought I’d say this, but I’d rather be with Bank of America!!!

Per my loan origination docs from my purchase closing, mortgage insurance was to drop off after my May 2014 payment (it was a 15 year FHA loan starting October 2011). My Flagstar loan officer sent me the signed amort. schedule that I signed at closing over 2 years ago. That confirms the mortgage insurance is to drop off after the May 2014 payment, however their recent escrow analysis shows me paying it through ALL of 2014!

That is not the worst of it. The rude customer service rep I spoke with today told me it is mandatory that I pay it for 5 years (2 1/2 years longer then I truly have to which is an additional $1,500!) and that I should, “look it up online.” I have a signed document that they MUST honor from the lender it was sold to them from.

If you can avoid this company, DO SO AT ALL COSTS!!!!!

Derek B., South Lyon, MI

Don't Be A 1 Star Review


Don't Be A 1 Star Review


Selene 1 Star Review:

This company is one of the worst I’ve ever had the misfortune of working with. My mortgage was sold to them in August and it’s been nothing but a nightmare since. I was in the process of an almost-complete short sale on my house–what a disaster! No one ever knows what is going on, the only way you can ever get into contact with them is by calling their customer service center which is full of hit-or-miss representatives that are either super rude, give you lip service or want to help but their hands are tied. I was told time and time again…’I’ll email your case representative’ only to hear nothing from them. I literally only spoke with my agent ONCE in the entire seven months I’ve been working with them so far.

I found the only thing that worked was threatening legal action after they constantly refused to handle my file and restarted my short sale three times. Demand to speak to supervisors and DOCUMENT EVERYTHING! Be prepared to call them constantly to ensure they’re doing anything on your file.

Terrible terrible terrible. Should NOT be in business.

Natalie M., Hardwick, MA

1 Star Situations Happen Every Day


ACG 5 Star Review:

Tried modifying my mortgage loan on my own, twice actually, but no luck. Until I called ACG. [I] got my loan mod approved and all is well.

Michael, Woodland Hills, CA

ACG 5 Star Review:

We were struggling trying to get assistance in keeping our home for over a year when I was introduced to ACG Today both my homes are modified and our family has a chance for a fresh start.

Patricia, Porter Ranch, CA

ACG 5 Star Review:

I have worked with [the] team personally and professionally referring them many clients over the past few years. If you need help with a loan modification, short sale, or want to avoid foreclosure I highly suggest you use Absolute Consultant Group!

Daniel, Santa Clarita, CA

You Know You can't Chance Being A 1 Star Review.

ACG Specialist Here To Help Your Selene Mortgage.

You Know You can't Chance Being A 1 Star Review.

ACG Specialist Here To Help Your Selene Mortgage.

Selene Finance Short Sale News

Selene Finance Short Sale Application, Forms And Packages

**We are not affiliated with any mortgage servicer, the investor/beneficiary of your mortgage note, the mortgage insurer (if applicable) or any government agency. We are a homeowner advocacy group with more than a decade of helping homeowners and professionals with...

read more

Selene Finance Loan Modification

**We are not affiliated with any mortgage servicer, the investor/beneficiary of your mortgage note, the mortgage insurer (if applicable) or any government agency. We are a homeowner advocacy group with more than a decade of helping homeowners and professionals with...

read more