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**We are not affiliated with any mortgage servicer, the investor/beneficiary of your mortgage note, the mortgage insurer (if applicable) or any government agency. The information found on this page is for educational and convenience purposes only. The information found on this page should be considered as opinion and not fact based on our experience with lenders over 10+ years. Consult your mortgage servicer directly or a professional before using any of the information found on this site. If you are seeking an intermediary to assist you in getting help with your mortgage you may contact us at 888-934-3444 or via email at [email protected] for further review for a no fee, no obligation, consultation. If required you may be referred to a local professional or legal counsel for additional assistance with your mortgage. Please read through our Disclaimer page for additional details. We do not represent in any way any financial institution named on this page. If you feel that any of this information has become outdated or is incorrect please contact us immediately.**

BB&T Mortgage Corp. Loan Modification

Get Help With Your BB&T Loan Modification

Talk To A Specialist Who Knows How To Deal With A BB&T Mortgage.

Get Help With Your BB&T Loan Modification

Talk To A Specialist Who Knows How To Deal With A BB&T Mortgage.

BB&T Mortgage Loan Modification Process

BB&T Mortgage Loan Modification process is very much similar to the modification process of other companies. The process is further explained below:

  1. Interview By Phone Similar to the other companies BB&T Loan Modification starts with an interview over the phone.
  2. Package Submission The second step of the Loan Modification process is that you will be required to submit the BB&T Request for Mortgage Assistance Package with all the supporting documents and finances.
  3. BPO  (Broker’s Price Opinion) Sometimes it is necessary to obtain a valuation of the property for this a Broker’s price opinion is obtained. Sometimes Automatic valuation model is used for this purpose.
  1. Negotiations The new terms are negotiated which are the most suitable for the both parties and are sent to underwriting for approval.
  2. Modification Approval/Decline The servicer responds on behalf of the client about the approval or decline of the modification application.

The process of the Loan Modification looks simple from the above steps but it is never the case. We Absolute Consultant Group (ACG) are a company that support the homeowners through the loan modification process.It is very normal for the company to give you the runaround between departments. Often they will request the same documents over and over from you.Often the departments will give you the runaround to and from them. The BB&T Mortgage Services loan modification department often transfers the customers to the servicing department and it sends them back to the loan modification department. It is much better to come to our staff rather than submitting the wrong information, getting denied or not being able to figure out what to do and can save you a lot of trouble. Our staff is available to review your paperwork and to help you step with the best foot forward. Call us at 888-934-3444.

BB&T Loan Modification Timeline

A lot of bureaucracy is involved in a company like BB&T. Due to this the timeline of BB&T loan modification varies due to reasons that sometimes are very straight but sometimes they are very complicated. Here are a few reasons why the answers to this question are such complicated.

For one, BB&t is only a servicing company of mortgage notes. They usually represent debt on someone else’s behalf known as an investor. Due to this the decision taking capability of the company is hugely reduced. As a home loan servicing company they follow the Pooling and Servicing Agreement (PSA), This serves like an agreement between all institutions. The company is allowed to take a few of the decisions on behalf of the investor but not all the decisions. This means that they have to get permision from the investor for every loan modification that they want to make. Certain investors take the process of making decision and do it themselves. In this kind of regulated business the more hands involved the longer it takes in processing leaving BB&T’s hands tied.

Another issue, The timeline depends on the priority of the application. The company prioritizes the applications that are received first. The company mostly works on the first come first serve basis but it also depends on if you have a foreclosure date that is very near in the future. If you have a foreclosure date that is near in the future then it is likely that your application will be pushed to the front of the line and considered sooner for the mortgage assistance. It must be kept in mind that the institutions like Caliber have foreclosure dates for almost every day. Due to this the process does not go forward as quickly as you want it to.

  • Lastly, All mortgages are not created equal. There are a large number of mortgage programs each having different terms and regulations about how they will modify your loan. Usually, if the client does not qualify for the first program they are tried for the next one. This process goes on untill they find the mortgage solution that works. Departments are very specialized due to these conditions so many times different representatives handle different parts of the review.

BB&T’s Home Mortgage Loan Modification Timeline Conclusion: While we would like to give an exact modification timeline to our valued customers but it varies greatly customer to customer. It depends on whether the servicer can take the decision themselve or they have to send it to the investor for approval. It depends on whether you fit the first program you are reviewed for or the 10th or 11th. It also depends on the factors from outside the bank such as how fast they can get the valuation on the property and how fast they receive the legible documents.

If Your BB&T Loan Modification Has Been Denied. It May Not Be Too Late

 

Dealing With A BB&T Loan Modification Decline

Have you been declined by BB&T? Has BB&T denied your request for Home Loan Modification. The Decline can be confusing. Understanding the details of all the plans and how that conflicts with your information is key. Here at ACG we have dozens of points we review in order to understand why your BB&T Mortgage loan modification was rejected. Have us review your declined modifcation for free by calling us at 888-934-3444.

Additional BB&T Mortgage Contact Information

BB&T Customer Service

BB&T Home Mortgage Complaints

 

BB&T Home Loans Corp. Loan Modification Reviews

BB&T Loan Modification Complaints

BB&T is a large company and the rules are literally changing every day. There are a lot of departments and even more hands in the pot of each case that making it through the system can be a real drag. It doesn’t have to be though and that’s where we come in. Give us a call and see how we can help you with your loan modification. Call 888-934-3444.

BB&T 1 Star Reviews

BB&T 1 Star Review:

I am so disgusted with BB&T and would not advise anyone to get a mortgage loan or home equity loan from BB&T EVER. I have had nothing but problems with them since getting this. Now I am on SSN only and this has been one hassle right after another. Every time I call them about the issue, they give me a different answer. When I make a payment and want to apply it to principal only then they want another payment in addition to what I am already paying which is more than what they say I owe for the month. Over and over again and they keep adding late assessments because they said I wanted my payment to apply to principal… How stressful, in 3 yrs I have been made a widow, diagnosed with Leukemia and lost my job due to a RIF…

Cheryll, Forest City, NC

BB&T 1 Star Review:

If you are looking for the worst customer service team in the mortgage/banking business, then BB&T is your bank. For the Records. We both have a credit score of over 760. We were putting down 40% (money coming out of one of our accounts in the BB&T bank). We were buying new construction home. We had more than enough money in the BB&T system to cover the mortgage balance two times over. That said, we spent: 6+ weeks of watching them drop the ball, 6+ weeks of broken promises. 6+ weeks of doing the same exercise over and over again, 6+ weeks of listening to them passing the buck…………..

Marc, Flowery Branch, GA

Don't Be A 1 Star Review

 

Don't Be A 1 Star Review

 

BB&T 1 Star Review:

More than 3 months ago we refinance our mortgage with another bank. The first flag was that they calculated our “payoff balance” 2 payments higher than actual balance. Even though we never been a single day late for our payments! That made us bring $1300.00 more to our closing (with another bank) – BB&T refunded us overage 3 weeks later. The second (still going on) they took $2200.00 from our escrow for paying our tax which they never paid!!! Nor refunded to us!!!! We had to bring from our pocket $2200.00 more for property tax to a new closing. 3 months later BB&T have not refunded us for $2,200.00!!! So many phone calls to BB&T. They lied that they paid tax. We called Tax Services and confirmed that they did not (we paid at closing), then BB&T lied that they will refund in 2-3 days, 24 hours… we haven’t seen dime yet!!!

Aida, Charlotte, NC

1 Star Situations Happen Every Day

 

ACG 5 Star Reviews

ACG 5 Star Review:

Tried modifying my mortgage loan on my own, twice actually, but no luck. Until I called ACG. [I] got my loan mod approved and all is well.

Michael, Woodland Hills, CA

ACG 5 Star Review:

We were struggling trying to get assistance in keeping our home for over a year when I was introduced to ACG Today both my homes are modified and our family has a chance for a fresh start.

Patricia, Porter Ranch, CA

ACG 5 Star Review:

I have worked with [the] team personally and professionally referring them many clients over the past few years. If you need help with a loan modification, short sale, or want to avoid foreclosure I highly suggest you use Absolute Consultant Group!

Daniel, Santa Clarita, CA

You Can't Chance Being A 1 Star Review.

ACG Specialist Here To Help Your BB&T Mortgage

You Know You Can't Chance Being A 1 Star Review.

ACG Specialist Here To Help Your BB&T Home Mortgage.

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