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**We are not affiliated with any mortgage servicer, the investor/beneficiary of your mortgage note, the mortgage insurer (if applicable) or any government agency. The information found on this page is for educational and convenience purposes only. The information found on this page should be considered as opinion and not fact based on our experience with lenders over 10+ years. Consult your mortgage servicer directly or a professional before using any of the information found on this site. If you are seeking an intermediary to assist you in getting help with your mortgage you may contact us at 888-934-3444 or via email at [email protected] for further review for a no fee, no obligation, consultation. If required you may be referred to a local professional or legal counsel for additional assistance with your mortgage. Please read through our Disclaimer page for additional details. We do not represent in any way any financial institution named on this page. If you feel that any of this information has become outdated or is incorrect please contact us immediately.**

CitiMortgage Inc. Short Sale

CitiMortgage RMA Short Sale Package

Mortgage Assistance Form.

Short Sale Decline Review

CitiMortgage Short Sale Denied?

CitiMortgage Mortgage Short Sale

CitiMortgage Short Sale Denied?

CitiMortgage Short Sale Negotiators. We're On Top.


CitiMortgage Short Sale Process


In most of the cases you will first have to apply for CitiMortgage Loan Modification but once you have been denied the process is pretty basic:


  1. We place a phone call to the CitiMortgage to initiate the short sale process.
  2. You will be required to submit complete CitiMortgage Request for Mortgage Assistance form.
  3. Property valuation will have to be completed by Broker’s Price opinion (Certain Investors Require Two Interior Inspections)
  4. Terms will be negotiated with CitiMortgage About Short Sale Fees And Costs To Be Paid Out Of The Seller’s Proceeds.
  5. Lender (CitiMortgage Inc.) Provides A Response To Short Sale Offer Made.


If you have been through the process you would know that the short sale process is never easy with CitiMortgage. A lot of problem have to be faced. Repeating the same steps over and over again is typical with the short sale negotiators. It’s part of the process to know that we will have to run around from department to department at CitiMortgage. The Loan Modifiation Department maybe needs to close it out, or the CitiMortgage short sale department doesn’t have someone assigned to CitiMortgage Customers Service Department; Above all you need to know better when they are sending you in the wrong direction. Often clients come to us after submitting the wrong information on their application, getting denied, and not being able to figure out what happened. We can hekp you review any declines.

CitiMortgage Short Sale Timeline

The timeline of CitiMortgage short sale process depends on some simple factors and other some not so simple factors. These are just a few of the hoops we jump through when dealing with a short sale.

  • For one, CitiMortgage works just as a servicer of mortgage notes. CitiMortgage’s mortgage division has to abide by the PSA or Pooling and Servicing Agreement that governs the loans. This contract is directly between servicer and investor. CitiMortgage does not always have the option to make a decision themselve. In some cases the investor has delegated the servicer to make the decision, therefore in cases which CitiMortgage is not delegated to make a decision, they have to get confirmation from the investor. Some investors such as Fannie Mae (FNMA) and Freddie Mac (FHLMC) have pulled almost all decision making authority from many servicers. As always the greater the number of hands in the put the more layers of burueacracy you’re going to deal with.
  • Additionally, The fact that whether you CitiMortgage loan has a sale date or not also effects the timeline of CitiMortgage short sale process. When it comes to homes in foreclosure CitiMortgage can be tough when it comes to stopping the sale for the CitiMortgage short sale to be completed. If you can get a value completed often your chances improve your getting bumped up in the process. CitiMortgage Loan Servicing has homes being sold at auction every day. Sale dates even for the coming week are not working with ugency. Remember this business is a first come first serve but it is also influenced by foreclosure status and proximity to the sale date.
  • Finally, not all negotiators are good negotiators. This goes for both sides. Often miscomunication In the banking world can lead to certain failure. People become very specialized in this niche of representing homeowners infront of CitiMortgage Home Mortgage in these financial application processes to find mortgage assistance. Often you will be put though the multiple levels of management including approval from an investor as mentioned above depending on what their total losses are.

CitiMortgage Short Sale Timeline Conclusion: Your CitiMortgage Short Sale Timeline will vary based on many different factors. Decisions can be made in house will clearly be quicker than those that have to be sent out for appoval., what the value comes back at from the appraisal completed by CitiMortgage’s Short Sale Department compared to what the offer is that is being made to them, how fast CitiMortgage’s Loss Mitigation department received the CitiMortgage Short Sale Application documents are received (readble) and other factors will come together to effect how long it will take for your CitiMortgage Short Sale process to be Approved.

If Your CitiMortgage Loan Short Sale Was Denied There May Still Be Options.


How To Fix A CitiMortgage Short Sale Decline?

Often dealing with CitiMortgage and how they deal with short sale buyers offers being declined may be confusing. Often they will not be clear not only as to why but if there is anything that can be done to fix it.  Here at ACG we review dozens of points in order to understand why your CitiMortgage short sale offer was rejected. Have us review your declined short sale for free by calling us at 888-934-3444.

CitiMortgage Loan Servicing Contact Information

CitiMortgage Customers

CitiMortgage Loan Servicing Complaints

CitiMortgage Home Mortgage Short Sale Reviews

CitiMortgage Short Sale Complaints

CitiMortgage is a large company and the rules are literally changing every day. There are a lot of departments and even more hands in the pot of each case that making it through the system can be a real drag. It doesn’t have to be though and that’s where we come in. Give us a call and see how we can help you with your short sale. Call 888-934-3444.

CitiMortgage 1 Star Review:

Horrible experience when our note came due. Was treated like a child from incompetent rude people. Made me jump thru hoops to gather tons of info just to be jerks and unsympathetic to my situation. We were always on time for payments. My husband lost his job and I became a caregiver for my parents. They rudely told me to get out and get a job and do a short sale on my home. All we wanted was a temporary reduction in our 2715.00 monthly payment to get on our feet. Made us feel like we were idiots! They have no compassion for anyone and didn’t even try to help in any way. The most horrible act that committed was all the time and calls they made me go thru before totally rejecting any help for us.

Michelle, Glenn Ellyne, IL

CitiMortgage 1 Star Review:

We have had a house on a short sale in NM due the crash in the housing market out there. Well, the first buyer hung on for two months, but Citibank could not somehow come up with the Lien Release that they should have acquired when they took the loan over. Then our second buyer waited for ONE YEAR and still, Citi never got the required lien release stating they were having trouble locating the document and got their legal dept involved.

After the second buyer dropped the sale, which I could not blame them, the third buyer signed on for 45 days only. I called the title company that should have had the lien release, I secured it within 5 minutes sent the copy to CitiMortgage AND their attorneys and STILL the sale did not go through and we lost our third buyer.

Lynn, Gainesville, FL

Don't Be A 1 Star Review


Don't Be A 1 Star Review


CitiMortgage 1 Star Review:

My mom has spent almost 3 years trying to get loan modified after the death of my father. She had to undergo repetitive processes of submitting paperwork only to be told to submit to different department. They secretly tried to begin foreclosure after my mom went through the bankruptcy process, but was interrupted when we hired an attorney. Even with legal assistance, they are stalling and has sent her account to a debt collection company. I am confident that if they’ve done this to us, they have done this to others.

Michelle, Michelle, FL

1 Star Situations Happen Every Day


ACG 5 Star Review:

Tried modifying my mortgage loan on my own, twice actually, but no luck. Until I called ACG. [I] got my loan mod approved and all is well.

Michael, Woodland Hills, CA

ACG 5 Star Review:

We were struggling trying to get assistance in keeping our home for over a year when I was introduced to ACG Today both my homes are modified and our family has a chance for a fresh start.

Patricia, Porter Ranch, CA

ACG 5 Star Review:

I have worked with [the] team personally and professionally referring them many clients over the past few years. If you need help with a loan modification, short sale, or want to avoid foreclosure I highly suggest you use Absolute Consultant Group!

Daniel, Santa Clarita, CA

You Know You can't Chance Being A 1 Star Review.

ACG Specialist Here To Help Your CitiMortgage Mortgage.

You Know You can't Chance Being A 1 Star Review.

ACG Specialist Here To Help Your CitiMortgage Mortgage.

CitiMortgage Short Sale News

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**We are not affiliated with any mortgage servicer, the investor/beneficiary of your mortgage note, the mortgage insurer (if applicable) or any government agency. The information found on this page is for educational and convenience purposes only. The information...

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**We are not affiliated with any mortgage servicer, the investor/beneficiary of your mortgage note, the mortgage insurer (if applicable) or any government agency. The information found on this page is for educational and convenience purposes only. The information...

read more