Information Disclaimer

**We are not affiliated with any mortgage servicer, the investor/beneficiary of your mortgage note, the mortgage insurer (if applicable) or any government agency. The information found on this page is for educational and convenience purposes only. The information found on this page should be considered as opinion and not fact based on our experience with lenders over 10+ years. Consult your mortgage servicer directly or a professional before using any of the information found on this site. If you are seeking an intermediary to assist you in getting help with your mortgage you may contact us at 888-934-3444 or via email at [email protected] for further review for a no fee, no obligation, consultation. If required you may be referred to a local professional or legal counsel for additional assistance with your mortgage. Please read through our Disclaimer page for additional details. We do not represent in any way any financial institution named on this page. If you feel that any of this information has become outdated or is incorrect please contact us immediately.**

OneWest Bank Short Sale

OneWest RMA Short Sale Package

Mortgage Assistance Form.

OneWest Short Sale Decline

OneWest Short Sale Denied?

OneWest Mortgage Short Sale Negotiators. We're On Top.


OneWest Mortgage Short Sale Process

Sometimes the investor will require you to first apply for OneWest Loan Modification but once you have been declined the process is pretty standard:

  1. To start the OneWest short sale process we place a call to the OneWest Bank and talk to their councellor.
  2. You fill be required to completely fill the OneWest Request for Mortgage Assistance form and submit it.
  3. Property valuation will have to be scheduled and completed by Broker’s price opinion (Certain Investors Require Two Interior Inspections)
  4. Negotiation of terms with OneWest Bank About Short Sale Fees And Costs To Be Paid Out Of The Seller’s Proceeds.
  5. Lender Provides A Response To Short Sale Offer Made.

If you have been through the short sale process with OneWest Bank you would know that it is never easy with them. Often many problems have to be faced. Its typical to repeat the same steps over and over. You should know that we will have to run around from department to department during the OneWest Bank short sale process. The Loan Modification Department maybe needs to close it out, or the short sale department doesn’t have someone assigned to OneWest Bank Customers Service Department; Above all you need to know better when they are sending you in the wrong direction. Often clients come to us after submitting the wrong information on their application, getting denied, and not being able to figure out what happened. We can help you review any declines.

OneWest Mortgage Short Sale Timeline

If you know what factors effect the OneWest Bank short sale timeline it can really help the short sale process. These are just a few of the hoops we jump through when dealing with a short sale.

  • For one, OneWest Bank is just a provider of mortgage notes service. OneWest Short Sale Application is generally only a piece of what governs OneWest’s mortgage servicing as they have to bide by the PSA or Pooling and Servicing Agreement that sets the rules for each and every loan; This contract is directly between servicer and investor. Making decisions themselves is not alays an option for OneWest Bank. The investor has usually allow them to take decision is some of the cases only, for cases thry donot have permission, they have to get approval from the investor. Some investors such as Fannie Mae (FNMA) and Freddie Mac (FHLMC) have pulled almost all decision making authority from many servicers. The more layers of burueacracy you’re going to deal with the longer it’s going to take.
  • Additionally, The fact that if your OneWest Bank loan has a sale date also effects the timeline of the short sale process. OneWest can be a lot difficult to deal with when it comes to stopping of foreclosure process so OneWest short sale can be completed. Your chances of getting bumped up in the process can improve if you can get a value completed. As a loan servicer they have homes being sold at auction every day. Sale dates even for the coming week are not worked with ugency you would expect. As a first come first serve business model it can also be influenced by foreclosure status and proximity to the upcoming sale date (if applicable).
  • Finally, not all negotiators were created equal; This goes for both sides. Often miscomunication is the number one reason while a short sale fails. People become very specialized in this niche of representing homeowners (borrowers) infront of OneWest Bank in these financial application processes to find mortgage assistance. Often you will be put though the multiple levels of management including approval from an investor as mentioned above depending on what their total losses are.

OneWest Short Sale Timeline Conclusion: Your OneWest Short Sale Timeline will vary based on many different factors. Decisions can be made in house will clearly be quicker than those that have to be sent out for appoval., what the value comes back at from the appraisal completed by OneWest’s Short Sale Department compared to what the offer is that is being made to them, how fast OneWest’s Loss Mitigation department received the OneWest’s Short Sale Application documents are received (readble) and other factors will come together to effect how long it will take for your OneWest Short Sale to be Approved.

If Your OneWest Short Sale Was Denied There May Still Be Options.


How To Fix A OneWest Short Sale Decline?

Often dealing with OneWest Mortgage and how they deal with short sale buyers offers being declined may be confusing. Often they will not be clear not only as to why but if there is anything that can be done to fix it.  Here at ACG we review dozens of points in order to understand why your ocwen short sale offer was rejected. Have us review your declined short sale for free by calling us at 888-934-3444.

OneWest Loan Servicing Contact Information

OneWest Bank Mortgage Customers

OneWest Bank Complaints and Reviews

OneWest Bank Mortgage Reviews

OneWest Bank Complaints

Often we have gotten on the phone with a OneWest Loan for one of our Customers where we are given the run arround. They can be very difficult to work with and making matters worse is their rude agents on the phone. When dealing with a Loan Servicing where the people on the phone make you feel like they don’t care getting a straight story can be difficult with your OneWest Mortgage.

OneWest 1 Star Review:

Pasadena – Main Branch of One West Bank.  Called yesterday to inquire about transfer of an account.  They couldn’t locate the paperwork.  Gives one cause for concern.  I called today and they said they would look into it.  I had to ask for the bank manager to get the job done… simply confirm that the bank transfer request was received.  Do you really have to ask for a bank manager to get service?

Reason I needed to follow up?  Two years ago they didn’t transfer my money to another bank.  When I called during the maturity grace period of the account to find out what was going wrong, they said the other bank had not correctly filled out the paperwork.  They did not want to talk to the bank to settle the matter and would not return the bank’s call.  In the end the maturity date of the account expired and the money was stuck there.  Urggggg!.

Natalie A., Costa Mesa, CA

OneWest 1 Star Review:

Recognizing that this financial institution was recently purchased by CIT, nonetheless, they do not seem to be interested in relationship banking whatsoever.  I am just such a person who has an existing commercial loan with them for the last 8 years.  I have never missed a payment even during the tough years of 2008-2010 when we all went thru a Great Recession/Depression.

Today, I called and asked my loan officer if they would consider refinancing the existing loan in order to lock-in current low interest rates before Fed Chairwoman Yellen raises rates in the next few weeks.  My existing loan has a balance of $3.5 million.  And so what was I told?  Sorry, but we don’t finance anything under $25 million.  Doesn’t matter what the quality of the underlying asset is,  or the 840 FICO score that I have, or the self-integrity that I have to offer.  They just blow you away as simple as that. Marc M., San Marino, CA

Don't Be A 1 Star Review


Don't Be A 1 Star Review


OneWest 1 Star Review:

I made the mistake of staying with OneWest Bank after they took over for bankrupt IndyMac bank. They were ok for a couple years. Now they have started to add fees for just about everything. They started with a $30 “Trustee Fee” on my IRA account. I avoid fees like the plague so I contacted them and asked them to waive it. They wouldn’t so I told them I would close the account when the cd matured. I attempted to do that but they needed so much paperwork just to close the account that I missed the cutoff date for the renewal window. So they ended up charging me  a $25 fee just to close plus an $89 penalty for missing the cutoff. Needless to say, I’m not pleased. And plan on contacting  the California Department of Financial Services. And plan on moving my money market account (also with OneWest) to another bank. And, once the new rules are in place, refinancing my mortgage (also with OneWest) with another bank. Obviously, snatching fees is much more important to OneWest than customer loyalty. Von, Phoenix, AZ

1 Star Situations Happen Every Day


ACG 5 Star Review:

Tried modifying my mortgage loan on my own, twice actually, but no luck. Until I called ACG. [I] got my loan mod approved and all is well. Michael, Woodland Hills, CA

ACG 5 Star Review:

We were struggling trying to get assistance in keeping our home for over a year when I was introduced to ACG Today both my homes are modified and our family has a chance for a fresh start. Patricia, Porter Ranch, CA

ACG 5 Star Review:

I have worked with [the] team personally and professionally referring them many clients over the past few years. If you need help with a loan modification, short sale, or want to avoid foreclosure I highly suggest you use Absolute Consultant Group! Daniel, Santa Clarita, CA

You Know You can't Chance Being A 1 Star Review.

ACG Specialist Here To Help Your OneWest Mortgage.

You Know You can't Chance Being A 1 Star Review.

ACG Specialist Here To Help Your OneWest Mortgage.

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**We are not affiliated with any mortgage servicer, the investor/beneficiary of your mortgage note, the mortgage insurer (if applicable) or any government agency. The information found on this page is for educational and convenience purposes only. The information...

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**We are not affiliated with any mortgage servicer, the investor/beneficiary of your mortgage note, the mortgage insurer (if applicable) or any government agency. The information found on this page is for educational and convenience purposes only. The information...

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