CitiMortgage Loan Modification

CitiMortgage Loan Modification Process

CitiMortgage. loan modification involves similar conventional phase that are involved in the modification process of other companies. The process is further explained below:

1. Interview By Phone The process starts by a simple interview over the phone with the servicing agent of the customer services department.
2. Package Submission This phase involes the complete filling and submission of the CitiMortgage loan modification package which is called Request for Mortgage Assistance (RMA) Form.
3. Citimortgage BPO  (Broker’s Price Opinion) Sometimes the proverty has to be valuated and a Broker’s Price Opinion has to be obtained. Sometimes Automatic valuation model is used for this.
4. Negotiations This phase involves the negotiation for the new terms for the loan or mortgage which are then reviewed and sent to underwriting for approval.
5. Modification Approval/Decline The servicer responds on behalf of the client about the approval or decline of the modification application.

The process looks very simple but we are sorry to say that it is never this simple. We Absolute Consultant Group (ACG) are a company that support the homeowners through the loan modification process. The runarounds are normal during the modification process. Sometimes the company asks for the same documents again and again. The departments often give the customers a run around from department to department. The CitiMortgage loan modification department often transfers the customers to the servicing department and it sends them back to where they started. It is much better to come to our staff rather than submitting the wrong information, getting denied or not being able to figure out what to do and can save you a lot of trouble. Our staff is available to review your paperwork and to help you step with the best foot forward. Call us at 888-934-3444.

CitiMortgage Loan Modification Timeline

There is a lot of bureaucracy involved in a company like CitiMortgage. Due to this the timeline of CitiMortgage Inc. loan modification varies  due to reasons that sometimes are very straight but that is not always the case. Here are a few reasons why the answers to this question are such complicated.

For one, CitiMortgage is only a loan serving company. They are representing the debt on someone else’s behalf which is an investor. This hugely effects the decision taking capability of CitiMortgage. As a home loan servicing company they follow the Pooling and Servicing Agreement (PSA), This serves like an agreement between all institutions. The company can take some of the decisions on behalf of the investor but not all the decisions. This means that they have to get permission from the investor for every loan modification that they want to make. Certain investors take the process of making decision and do it themselves. In this kind of regulated business the more hands involved the longer it takes in processing leaving CitiMortgage‘s hands tied.

Another issue, In CitiMortgage loan modification timeline is the priority. The application are usually prioritized by date as they are received by the company. The company sorts the applications on first come first serve basis but it also depends on if you have a near foreclosure date. If that is the case then it is likely that your application will be pushed to the front of the line and considered sooner for the mortgage assistance. It must be kept in mind that the institutions like CitiMortgage have foreclosure dates for almost every day. Due to this the process does not go forward as quickly as you want it to.

• Lastly, All mortgages are not created equal. There are a large number of mortgage programs each having different terms and regulations about how they will modify your loan. Usually, if the first program is not suitable for you or them they will consider you for the next one and so on untill they find the mortgage solution that works. Departments are very specialized due to these conditions so many times different representatives handle different parts of the review.

CitiMortgage‘s Home Mortgage Loan Modification Timeline Conclusion: While it would be great that we can give our customers the exact timeline for the loan modification. The timelines vary greatly from customer to customer. It depends on whether the servicer can take the decision themselves or they have to send it to the investor for approval. It depends on whether you fit the first program you are reviewed for or the 10th or 11th. It also depends on the factors from outside the bank such as how fast they can get the valuation on the property and how fast they receive the legible documents.

Dealing With A CitiMortgage Loan Modification Decline

Have you been declined by CitiMortgage? Has CitiMortgage denied your request for Home Loan Modification. The Decline can be confusing. Understanding the details of all the plans and how that conflicts with your information is key. Here at ACG we have dozens of points we review in order to understand why your CitiMortgage Home Mortgage loan modification was rejected. Have us review your declined modifcation for free by calling us at 888-934-3444.

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