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**We are not affiliated with any mortgage servicer, the investor/beneficiary of your mortgage note, the mortgage insurer (if applicable) or any government agency. We are a homeowner advocacy group with more than a decade of helping homeowners and professionals with mortgage assistance negotiations. The information found on this page is for educational and convenience purposes only. The information found on this page should be considered as opinion and not fact based on our experience with lenders over 10+ years. Consult your mortgage servicer directly or a professional before using any of the information found on this site. If you are seeking an intermediary to assist you in getting help with your mortgage you may contact us at 888-934-3444 or via email at [email protected] for further review for a no fee, no obligation, consultation. If required you may be referred to a local professional or legal counsel for additional assistance with your mortgage. Please read through our Disclaimer page for additional details. We do not represent in any way any financial institution named on this page. If you feel that any of this information has become outdated or is incorrect please contact us immediately.**

OneWest Bank

About OneWest Bank.

OneWest bank group LLC operate as a bank holding company for OneWest Bank. OneWest Bank Group LLC went out of business in 2015. It is now known as OneWest Bank. OneWest Bank is a division of CIT Bank N.A. It provides personal and commercial banking services as well as home mortgages. offering a wide selection of customized jumbo loans and conforming loans including fixed rate and adjustable rate mortgages with an initial fixed-rate period offering either fully amortizing or interest only payment options along with asset dissipation and cross collateralization options. At Absolute Consultant Group we specialize in getting you to the right place to find the mortgage assistance relief services you need. You can call us 7 days a week at 888-934-3444 for immediate assistance with their mortgage.

OneWest Bank Mortgage Assistance

Learn About Different Types Of Mortgage Help Options

OneWest Bank RMA Form

Select Portfolio Servicing Request for Mortgage Assistance Package

OneWest Bank Reviews

SPS’s Home Mortgage Servicing Lowest Reviews

OneWest Bank Mortgage Help? One Click Call.

 

OneWest Bank Mortgage Help? Contact Us!

 

OneWest Bank Mortgage Servicing Complaints

Most of the reviews for OneWest Bank are bad reviews. Customers complaign about their servicing.

Top 3 OneWest Home Loans Customers Complaints:

Here are the things that most people complain about.

  1. OneWest Bank customers complaign about the customer serviving department that the staff is very rude or they do not have the required knowledge of the issue the customer is facing.
  2. OneWest bank customers complaign sometimes about lost documents as they have to send a document again and again which has already been sent to the bank. Customers also complaign about lost payments or duplicated payments.
  3. OneWest Bank Mortgage Assistance Package can be Difficult To Understand. Facing the facts, the forms can be confusing and extraordinarily Lengthy. The more words you see on the page the less you want to do it but it’s crucial to getting mortgage relief assistance. If you have any questions with your OneWest package call us at 888-934-3444

Where is OneWest Bank Headquarters?

OneWest Bank main headquarters is in Pasadena, California.

OneWest Bank Mailing Address

888 East Walnut Street

Pasadena, CA 91101

Difficulties Making Contact With OneWest Bank? We Can Help!

One Contact To Us And You’re Never Chasing Them Down Again.

See OneWest Bank Headquarters?

 

See OneWest Bank Headquarters?

 

OneWest Home Loan Customers

As an OneWest Bank customer knowing where to go is crucial.

OneWest Mortgage Site

https://www.onewestbank.com/home-loans/

OneWest Bank Home Loans Customer Login

https://cibng.ibanking-services.com/EamWeb/Account/Login.aspx?orgId=324_322270288&FIFID=322270288&brand=324_322270288&appId=CeB&FIORG=324

Difficulties Making Contact With OneWest Bank? We Can Help!

One Contact To Us And You’re Never Chasing Them Down Again.

OneWest Bank Mortgage Servicing Complaints and Reviews

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OneWest 1 Star Review:

Pasadena – Main Branch of One West Bank.  Called yesterday to inquire about transfer of an account.  They couldn’t locate the paperwork.  Gives one cause for concern.  I called today and they said they would look into it.  I had to ask for the bank manager to get the job done… simply confirm that the bank transfer request was received.  Do you really have to ask for a bank manager to get service?

Reason I needed to follow up?  Two years ago they didn’t transfer my money to another bank.  When I called during the maturity grace period of the account to find out what was going wrong, they said the other bank had not correctly filled out the paperwork.  They did not want to talk to the bank to settle the matter and would not return the bank’s call.  In the end the maturity date of the account expired and the money was stuck there.  Urggggg!.

Natalie A.,Costa Mesa , CA

OneWest 1 Star Review:

Recognizing that this financial institution was recently purchased by CIT, nonetheless, they do not seem to be interested in relationship banking whatsoever.  I am just such a person who has an existing commercial loan with them for the last 8 years.  I have never missed a payment even during the tough years of 2008-2010 when we all went thru a Great Recession/Depression.

Today, I called and asked my loan officer if they would consider refinancing the existing loan in order to lock-in current low interest rates before Fed Chairwoman Yellen raises rates in the next few weeks.  My existing loan has a balance of $3.5 million.  And so what was I told?  Sorry, but we don’t finance anything under $25 million.  Doesn’t matter what the quality of the underlying asset is,  or the 840 FICO score that I have, or the self-integrity that I have to offer.  They just blow you away as simple as that.

Mark M., San Marino, CA

Stay Out Of The Red With ACG.

 

Stay Out Of The Red With ACG.

 

OneWest Star Review:

I made the mistake of staying with OneWest Bank after they took over for bankrupt IndyMac bank. They were ok for a couple years. Now they have started to add fees for just about everything. They started with a $30 “Trustee Fee” on my IRA account. I avoid fees like the plague so I contacted them and asked them to waive it. They wouldn’t so I told them I would close the account when the cd matured. I attempted to do that but they needed so much paperwork just to close the account that I missed the cutoff date for the renewal window. So they ended up charging me  a $25 fee just to close plus an $89 penalty for missing the cutoff. Needless to say, I’m not pleased. And plan on contacting  the California Department of Financial Services. And plan on moving my money market account (also with OneWest) to another bank. And, once the new rules are in place, refinancing my mortgage (also with OneWest) with another bank. Obviously, snatching fees is much more important to OneWest than customer loyalty.

Von T, Phoenix, AZ

OneWest 1 Star Review:

The 2233 Redondo beach branch One West Bank is full of scumbags and inhumane people who possess the problem solving of an autistic 5th grader. They lack empathy, pre judge , and hide behind policy that they have no idea how to uphold or why they are doing it. The branch manager has about 4 months left until she is jobless and on WIC due to her lack of basic human competence . It won’t be long before onewest bank follows in first federal banks footsteps and gets swallowed up by an even less mediocre company.

Will M, Los Angeles, CA

ACG 5 Star Review:

Tried modifying my mortgage loan on my own, twice actually, but no luck. Until I called ACG. [I] got my loan mod approved and all is well.

Michael, Woodland Hills, CA

ACG 5 Star Review:

We were struggling trying to get assistance in keeping our home for over a year when I was introduced to ACG Today both my homes are modified and our family has a chance for a fresh start.

Patricia, Porter Ranch, CA

ACG 5 Star Review:

I have worked with [the] team personally and professionally referring them many clients over the past few years. If you need help with a loan modification, short sale, or want to avoid foreclosure I highly suggest you use Absolute Consultant Group!

Daniel, Santa Clarita, CA

ACG 5 Star Review:

These guys are amazing. Just closed a short sale with them. [They were] responsive and fast from start to fininsh. We hit the deadline a couple times and they were able to get extensions granted. Tons of paperwork in a short sale with unforgiving timelines and strict criterias. I’m glad I had these guys on my side. Highly recommended.

Hyle, Sacramento, CA

OneWest Assistance Relief Just Got Easier. Find Out Why Everyone Else Is Talking About ACG.

 

OneWest Assistance Relief Just Got Easier. Find Out Why Everyone Else Is Talking About ACG.

 

OneWest Mortgage Related News

OneWest Bank Mortgage Rate Too High? See If Today Is Your Day To Make a Switch.

 

OneWest Bank Mortgage Rate Too High? See If Today Is Your Day To Make a Switch.

 

OneWest Bank Headquarters Map

OneWest Bank Mortgage Headquarters

One West Bank is based out of Pasadena, CA 91101

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**We are not affiliated with any mortgage servicer, the investor/beneficiary of your mortgage note, the mortgage insurer (if applicable) or any government agency. We are a homeowner advocacy group with more than a decade of helping homeowners and professionals with...

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