Information Disclaimer: Not Your Loan Servicer (Read More)

**We are not affiliated with any mortgage servicer, the investor/beneficiary of your mortgage note, the mortgage insurer (if applicable) or any government agency. We are a homeowner advocacy group with more than a decade of helping homeowners and professionals with mortgage assistance negotiations. The information found on this page is for educational and convenience purposes only. The information found on this page should be considered as opinion and not fact based on our experience with lenders over 10+ years. Consult your mortgage servicer directly or a professional before using any of the information found on this site. If you are seeking an intermediary to assist you in getting help with your mortgage you may contact us at 888-934-3444 or via email at [email protected] for further review for a no fee, no obligation, consultation. If required you may be referred to a local professional or legal counsel for additional assistance with your mortgage. Please read through our Disclaimer page for additional details. We do not represent in any way any financial institution named on this page. If you feel that any of this information has become outdated or is incorrect please contact us immediately.**

Selene Finance Loan Modification

Selene Modification Decline Review

Selene Finance Mortgage Modification Denied?

Get Help With Your Selene Finance loan Modification

Talk To A Specialist Who Knows How To Deal With A Selene Mortgage.

Get Help With Your Selene Finance Loan Modification

Talk To A Specialist Who Knows How To Deal With A Selene Mortgage.

Selene Mortgage Modification Process

Selene Finance has a procedure of loan modification that is typical and similar to the process of the other companies. The process is further explained below:

  1. Interview By Phone The process is started by a phone interview with the representative of the customer servicing department.
  2. Package Submission Second process is the submission of the package called Request for Mortgage Assistance. It also requires the decleration of the complete financials of the customer.
  3. Selene BPO  (Broker’s Price Opinion) Sometimes the valuation of the property is required for this the Broker’s Price opinion is obtained. Instead sometimes, automatic valuation model is used.
  4. Negotiations The new terms of the loan are discussed and reviewed whether they are suitable for both the customer and the investor.
  5. Modification Approval/Decline The servicer responds on behalf of the client about the approval or decline of the modification application.

We are sorry to inform that the process is never this easy. We Absolute Consultant Group (ACG) are a company that support the homeowners through the loan modification process. The runarounds are typical during the modification process. Sometimes the same documents are requested again and again. The departments also give you the run around between different departments. The transferring of the customer from Selene loan modification department to customer servicing department and their transferring you back to customer service is a normal practice. Instead of submitting the wrong information, getting denied or not being able to figure It is better to come to our staff and let them help you. Our staff is available to review your paperwork and to help you step with the best foot forward. Call us at 888-934-3444.

Selene‘s Home Mortgage Loan Modification Timeline

In a company like Selene Financials, there is a lot of bureaucracy involved so the timeline of the modification process varies on the reason that is sometimes simple but sometimes complicated. Here are a few reasons why the answer to this question has such a complicated answer.

For one, Selene Finance works as loan provider only. They are representing debt on someone else’s behalf. This hugely affects the decision taking capability of the company. As a home loan servicing company they follow the Pooling and Servicing Agreement (PSA), This serves like an agreement with all institution. They are not allowed to make all the decisions on the investor’s behalf for which they are servicing the loan but only some of the decisions. This means that they have to get confirmation from the investor for every loan modification that they want to make. Certain investors take the process of making decision and do it themselves. In this kind of regulated business, the involving of more hands increases the time frame for the processing leaving Selene Finance’s hands tied.

Another issue, In the Selene finance loan modification process the timeline is crucial. The servicers usually prioritize the application by the date it was received but it depends upon other factors too. The applications are usually sorted by first come first serve basis but it depends on if you have a near foreclosure date. If that is the case then it is likely that your application will be pushed to the front of the line and considered sooner for the mortgage assistance. It must be kept in mind that the institutions like Selene Inc havr foreclosure dates for almost every day. Due to this, the process does not proceed as quickly as you want it to.

  • Lastly, All mortgages are not created equal. There are a large number of programs each with different terms that how they will modify your loan. Mostly, if the first program does not work for you or them they will consider you for the next one and so on untill they find the mortgage solution that works. Departments due to these conditions are very specialized so many times different representatives handle different parts of the review.

Selene Finance’s Home Mortgage Loan Modification Timeline Conclusion: While we would be very happy if we could give our customers the exact timeline for the loan modification but the timelines vary greatly from customer to customer. It depends on whether the servicer can take the decision themselves or they have to send it to the investor for approval. It depends on whether you fit the first program you are reviewed for or the 10th or 11th. It also depends on the factors from outside the bank such as how fast they can get the valuation on the property and how fast they receive the legible documents.

If Your Selene Modification Has Been Denied. It May Not Be Too Late

 

Dealing With A Selene Loan Modification Decline

Have you been declined by Selene? Has Selene Finance denied your request for Home Loan Modification. The Decline can be confusing. Understanding the details of all the plans and how that conflicts with your information is key. Here at ACG we have dozens of points we review in order to understand why your Selene Home Mortgage loan modification was rejected. Have us review your declined modifcation for free by calling us at 888-934-3444.

Additional Selene Mortgage Contact Information

Selene Inc Customer Service

Selene Inc. Home Mortgage Complaints

 

Selene Finance Home Mortgage Loan Modification Reviews

Selene Finance Loan Modification Complaints

Selene is a large company and the rules are literally changing every day. There are a lot of departments and even more hands in the pot of each case that making it through the system can be a real drag. It doesn’t have to be though and that’s where we come in. Give us a call and see how we can help you with your loan modification. Call 888-934-3444.

Selene 1 Star Reviews

Selene 1 Star Review:

I called in several times and it would take VERY long to even be allowed to talk about the account. I am filing a notice with the CFPB.

Pele W, Gainesville, FL

Selene 1 Star Review:

Flagstar sold my loan to Selene. It’s been over a month and their online system won’t let me register because it can’t verify my account information. It also seems they are not well-staffed. Phone calls take a while to get through. I’ve been on hold for 35 minutes this morning and their day just started. Maybe they’re all hungover from the 3-day weekend. I’ll be happy when this call gets through since it’s the final step of my refinance elsewhere. Steve L, Wasington, DC

Don't Be A 1 Star Review

 

Don't Be A 1 Star Review

 

Selene 1 Star Review:

This company is one of the worst I’ve ever had the misfortune of working with. My mortgage was sold to them in August and it’s been nothing but a nightmare since. I was in the process of an almost-complete short sale on my house–what a disaster! No one ever knows what is going on, the only way you can ever get into contact with them is by calling their customer service center which is full of hit-or-miss representatives that are either super rude, give you lip service or want to help but their hands are tied. I was told time and time again…’I’ll email your case representative’ only to hear nothing from them. I literally only spoke with my agent ONCE in the entire seven months I’ve been working with them so far.

I found the only thing that worked was threatening legal action after they constantly refused to handle my file and restarted my short sale three times. Demand to speak to supervisors and DOCUMENT EVERYTHING! Be prepared to call them constantly to ensure they’re doing anything on your file.

Terrible terrible terrible. Should NOT be in business.

Natalie M, Hardwick, MA

1 Star Situations Happen Every Day

 

ACG 5 Star Reviews

ACG 5 Star Review:

Tried modifying my mortgage loan on my own, twice actually, but no luck. Until I called ACG. [I] got my loan mod approved and all is well. Michael, Woodland Hills, CA

ACG 5 Star Review:

We were struggling trying to get assistance in keeping our home for over a year when I was introduced to ACG Today both my homes are modified and our family has a chance for a fresh start. Patricia, Porter Ranch, CA

ACG 5 Star Review:

I have worked with [the] team personally and professionally referring them many clients over the past few years. If you need help with a loan modification, short sale, or want to avoid foreclosure I highly suggest you use Absolute Consultant Group! Daniel, Santa Clarita, CA

You Can't Chance Being A 1 Star Review.

ACG Specialist Here To Help Your Selene Mortgage.

You Know You Can't Chance Being A 1 Star Review.

ACG Specialist Here To Help Your Selene Home Mortgage.

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**We are not affiliated with any mortgage servicer, the investor/beneficiary of your mortgage note, the mortgage insurer (if applicable) or any government agency. The information found on this page is for educational and convenience purposes only. The information...

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**We are not affiliated with any mortgage servicer, the investor/beneficiary of your mortgage note, the mortgage insurer (if applicable) or any government agency. The information found on this page is for educational and convenience purposes only. The information...

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