Information Disclaimer: Not Your Loan Servicer (Read More)

**We are not affiliated with any mortgage servicer, the investor/beneficiary of your mortgage note, the mortgage insurer (if applicable) or any government agency. We are a homeowner advocacy group with more than a decade of helping homeowners and professionals with mortgage assistance negotiations. The information found on this page is for educational and convenience purposes only. The information found on this page should be considered as opinion and not fact based on our experience with lenders over 10+ years. Consult your mortgage servicer directly or a professional before using any of the information found on this site. If you are seeking an intermediary to assist you in getting help with your mortgage you may contact us at 888-934-3444 or via email at [email protected] for further review for a no fee, no obligation, consultation. If required you may be referred to a local professional or legal counsel for additional assistance with your mortgage. Please read through our Disclaimer page for additional details. We do not represent in any way any financial institution named on this page. If you feel that any of this information has become outdated or is incorrect please contact us immediately.**

Seterus Inc. Loan Modification

Get Help With Your Seterus Inc. Loan Modification

Talk To A Specialist Who Knows How To Deal With A Seterus Mortgage.

Get Help With Your Seterus Inc. Loan Modification

Talk To A Specialist Who Knows How To Deal With A Seterus Mortgage.

Seterus Inc. Mortgage Modification Process

Seterus Inc. Modification process goes through the same conventional process which the most mortgage companies have. The process is further explained below:

  1. Interview By Phone The process of the loan modification is started by a phone interview with the customer servicing department of Seterus Inc.
  2. Package Submission After the interview the second process the complete filling out of the Seterus Inc. Request For Mortgage Assistance (RMA) form which requires the complete documentation of the financials.
  3. Seterus Inc BPO  (Broker’s Price Opinion) Sometimes the broker price opinion is required for the property for the loan modification process. Sometimes Automatic valuation model is used for the valuation.
  4. Negotiations In this stage of the process the terms are negotiated and reviewed and the reviewed terms are sent to the underwriting for approval.
  5. Modification Approval/Decline The servicer responds on behalf of the client about the approval or decline of the modification application.

We regret to say that the process is never this easy. We Absolute Consultant Group (ACG) are a company that supports the homeowners through the loan modification process. The runarounds are normal during the modification process. Sometomes the documents have to be resubmitted again and again. The departments give you the run around from department to department. The transfer from Seterus loan modification department to customer servicing department their transferring you back to customer service is pretty normal. Coming to our staff rather than submitting the wrong information, getting denied or not being able to figure out what to do can save you a lot of trouble. Our staff is available to review your paperwork and to help you step with the best foot forward. Call us at 888-934-3444.

Seterus Home Mortgage Loan Modification Timeline

There are a lot of levels of bureaucracy in a company like Seterus Inc. Due to this the timeline of modification of Seterus Inc. mortgage varies  due to reasons that sometimes are very straight but not always. Here are a few reasons why the answer to this question has such complicated answer.

For one, Seterus Inc. is a company that only functions as a loan provider. They represent dept on someone else’s behalf. This limits the decision taking capabilty of Seterus Inc. As a home loan servicing company they follow the Pooling and Servicing Agreement (PSA), This serves like an agreement with all institution. They are allowed to make some decisions on the investor’s behalf for ehich they are servicing the loan but not all the decisions. This means that they have to get permision from the investor for every loan modification that they want to make. Certain investors take the process of making decision and do it themselves. In this kind of regulated business the more hands involved the longer it takes in processing leaving Sterus Inc’s hands tied.

Another issue, Timeline is priority in Seterus Inc’s loan modification. The servicer usually prioritize the application by the date it was received but it depends upon other factors too. The applications are usually sorted by first come first serve basis but it depends on if you have a near foreclosure date. If that is the case then it is likely that you application will be pushed to the front of the line and considered sooner for the mortgage asisstance. It must be kept in mind that the institutions like Seterus Inc havr foreclosure dates for almost every day. Due to this, the process does not proceeds as quickly as you want it to.

  • Lastly, All mortgages are not created equal. There are a large number of programs each with different terms that how they will modify your loan. Mostly, if the first program does not work for you or them they will consider you for the next one and so on untill they find the mortgage solution that works. Departments due to these conditions are very specialized so many times different representatives handle different parts of the review.

Seterus Inc’s Home Mortgage Loan Modification Timeline Conclusion: While we would like very much to give our customers the exact timeline for the loan modification. the timelines vary greatly from customer to customer. It depends on whether the servicer can take the decision themselve or they have to send it to the investor for approval. It depends on whether you fit the first program you are reviewed for or the 10th or 11th. It also depends on the factors from outside the bank such as how fast they can get the valuation on the property and how fast they receive the legible documents.

If Your Seterus Modification Has Been Denied. It May Not Be Too Late

 

Dealing With An Seterus Loan Modification Decline

Have you been declined by Seterus? Has Seterus Inc. denied your request for Home Loan Modification? The Decline can be confusing. Understanding the details of all the plans and how that conflicts with your information is key. Here at ACG we have dozens of points we review in order to understand why your Seterus Home Mortgage loan modification was rejected. Have us review your declined modification for free by calling us at 888-934-3444.

Additional Seterus Inc’s Mortgage Contact Information

Seterus Inc Customer Service

Seterus Inc. Home Mortgage Complaints

 

Seterus Inc. Home Mortgage Loan Modification Reviews

Seterus Inc. Loan Modification Complaints

Seterus Inc. is a large company and the rules are literally changing every day. There are a lot of departments and even more hands in the pot of each case that making it through the system can be a real drag. It doesn’t have to be though and that’s where we come in. Give us a call and see how we can help you with your loan modification. Call 888-934-3444.

Seterus 1 Star Reviews

Seterus 1 Star Review:

HORRIBLE, HORRIBLE, HORRIBLE. Will not recommend them to anybody. I’m in the midst of refining my house and Seterus, Inc is my current loan. Getting ppwk from them takes days. It’s always 7-10 business days to get it back to you because you have to go through different departments to request them and once you request them, you have to wait 7-10 days to receive it even through a fax. But when you’re in 15 days grace period of paying your payment, they call you and ask you when you are going to make a payment.

Elaine, Baltimore, MD

Seterus 1 Star Review:

My original loan with CitiMortgage and was sold to Seterus loan servicing. I was in a trial modification and had retained an attorney who was able to arrange the trial. My payments were not late and after the three months a final modification was sent to my attorney in which he was dismissed prior to the first payment of the trial. The attorney sent the modification back to the lender and I did not know where it was so I contacted the lender and they said, “You didn’t sign the final but you sent it back.” Explained the situation with attorney and it didn’t work so I then was in default. Then I paid $8700 to bring the loan back to normal as they said it was but then two weeks later they sent me another bill for $2500. I am dying and my wife is very ill and these people are rude and refuse to help us keep our home. We were just paying out money and they kept giving us sale dates.

Craig, Elmonte, CA

Don't Be A 1 Star Review

Don't Be A 1 Star Review

Seterus 1 Star Review:

I have had many poor experiences with IBM-LBPS/Seterus. They would misappropriate my payments all the time by applying the entire amount to a ‘suspense account,’ which is illegal. To put them on the right path, what I had to do is send a letter along with each payment telling them how to apply each payment and stating clearly any other application thereof is fraudulent and punishable by fine and/or imprisonment.

Lisa, Howell, MI

1 Star Situations Happen Every Day

ACG 5 Star Reviews

ACG 5 Star Review:

Tried modifying my mortgage loan on my own, twice actually, but no luck. Until I called ACG. [I] got my loan mod approved and all is well.

Michael, Woodland Hills, CA

ACG 5 Star Review:

We were struggling trying to get assistance in keeping our home for over a year when I was introduced to ACG Today both my homes are modified and our family has a chance for a fresh start.

Patricia, Porter Ranch, CA

ACG 5 Star Review:

I have worked with [the] team personally and professionally referring them many clients over the past few years. If you need help with a loan modification, short sale, or want to avoid foreclosure I highly suggest you use Absolute Consultant Group!

Daniel, Santa Clarita, CA

You Can't Chance Being A 1 Star Review.

ACG Specialist Here To Help Your Seterus Mortgage.

You Know You Can't Chance Being A 1 Star Review.

ACG Specialist Here To Help Your Seterus Home Mortgage.

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