OneWest Bank

About OneWest Bank.

OneWest bank group LLC operate as a bank holding company for OneWest Bank. OneWest Bank Group LLC went out of business in 2015. It is now known as OneWest Bank. OneWest Bank is a division of CIT Bank N.A. It provides personal and commercial banking services as well as home mortgages. offering a wide selection of customized jumbo loans and conforming loans including fixed rate and adjustable rate mortgages with an initial fixed-rate period offering either fully amortizing or interest only payment options along with asset dissipation and cross collateralization options. At Absolute Consultant Group we specialize in getting you to the right place to find the mortgage assistance relief services you need. You can call us 7 days a week at 888-934-3444 for immediate assistance with their mortgage.

OneWest Bank Mortgage Assistance

Learn About Different Types Of Mortgage Help Options

OneWest Bank RMA Form

  Select Portfolio Servicing Request for Mortgage Assistance Package

OneWest Bank Reviews

SPS’s Home Mortgage Servicing Lowest Reviews

OneWest Bank Mortgage Help? One Click Call.

OneWest Bank Mortgage Help? Contact Us!

OneWest Bank Mortgage Servicing Complaints

Most of the reviews for OneWest Bank are bad reviews. Customers complaign about their servicing.

Top 3 OneWest Home Loans Customers Complaints:

Here are the things that most people complain about.

  1. OneWest Bank customers complaign about the customer serviving department that the staff is very rude or they do not have the required knowledge of the issue the customer is facing.
  2. OneWest bank customers complaign sometimes about lost documents as they have to send a document again and again which has already been sent to the bank. Customers also complaign about lost payments or duplicated payments.
  3. OneWest Bank Mortgage Assistance Package can be Difficult To Understand. Facing the facts, the forms can be confusing and extraordinarily Lengthy. The more words you see on the page the less you want to do it but it’s crucial to getting mortgage relief assistance. If you have any questions with your OneWest package call us at 888-934-3444

Where is OneWest Bank Headquarters?

CitiMortgage main headquarters is in Pasadena, California.

OneWest Bank Mailing Address

888 East Walnut Street

Pasadena, CA 91101

Difficulties Making Contact With OneWest Bank? We Can Help!

One Contact To Us And You’re Never Chasing Them Down Again.

See OneWest Bank Headquarters?

See OneWest Bank Headquarters?

OneWest Home Loan Customers

As an OneWest Bank customer knowing where to go is crucial.

OneWest Mortgage Site 

OneWest Bank Home Loans Customer Login 

Difficulties Making Contact With OneWest Bank? We Can Help!

One Contact To Us And You’re Never Chasing Them Down Again.

OneWest Bank Mortgage Servicing Complaints and Reviews


Due to space constraints we are not able to include the complete review(s). The name of each reviewer links to where the reviews maybe located. For the complete review click the links.


OneWest 1 Star Review:

Pasadena – Main Branch of One West Bank.  Called yesterday to inquire about transfer of an account.  They couldn’t locate the paperwork.  Gives one cause for concern.  I called today and they said they would look into it.  I had to ask for the bank manager to get the job done… simply confirm that the bank transfer request was received.  Do you really have to ask for a bank manager to get service?  

Reason I needed to follow up?  Two years ago they didn’t transfer my money to another bank.  When I called during the maturity grace period of the account to find out what was going wrong, they said the other bank had not correctly filled out the paperwork.  They did not want to talk to the bank to settle the matter and would not return the bank’s call.  In the end the maturity date of the account expired and the money was stuck there.  Urggggg!.

Natalie A.,Costa Mesa , CA

OneWest 1 Star Review:

Recognizing that this financial institution was recently purchased by CIT, nonetheless, they do not seem to be interested in relationship banking whatsoever.  I am just such a person who has an existing commercial loan with them for the last 8 years.  I have never missed a payment even during the tough years of 2008-2010 when we all went thru a Great Recession/Depression.

Today, I called and asked my loan officer if they would consider refinancing the existing loan in order to lock-in current low interest rates before Fed Chairwoman Yellen raises rates in the next few weeks.  My existing loan has a balance of $3.5 million.  And so what was I told?  Sorry, but we don’t finance anything under $25 million.  Doesn’t matter what the quality of the underlying asset is,  or the 840 FICO score that I have, or the self-integrity that I have to offer.  They just blow you away as simple as that.

Mark M., San Marino, CA

Stay Out Of The Red With ACG.

Stay Out Of The Red With ACG.

OneWest Star Review:

I made the mistake of staying with OneWest Bank after they took over for bankrupt IndyMac bank. They were ok for a couple years. Now they have started to add fees for just about everything. They started with a $30 “Trustee Fee” on my IRA account. I avoid fees like the plague so I contacted them and asked them to waive it. They wouldn’t so I told them I would close the account when the cd matured. I attempted to do that but they needed so much paperwork just to close the account that I missed the cutoff date for the renewal window. So they ended up charging me  a $25 fee just to close plus an $89 penalty for missing the cutoff. Needless to say, I’m not pleased. And plan on contacting  the California Department of Financial Services. And plan on moving my money market account (also with OneWest) to another bank. And, once the new rules are in place, refinancing my mortgage (also with OneWest) with another bank. Obviously, snatching fees is much more important to OneWest than customer loyalty.

Von T, Phoenix, AZ

OneWest 1 Star Review:

The 2233 Redondo beach branch One West Bank is full of scumbags and inhumane people who possess the problem solving of an autistic 5th grader. They lack empathy, pre judge , and hide behind policy that they have no idea how to uphold or why they are doing it. The branch manager has about 4 months left until she is jobless and on WIC due to her lack of basic human competence . It won’t be long before onewest bank follows in first federal banks footsteps and gets swallowed up by an even less mediocre company.

Will M, Los Angeles, CA

ACG 5 Star Review:

Tried modifying my mortgage loan on my own, twice actually, but no luck. Until I called ACG. [I] got my loan mod approved and all is well.

Michael, Woodland Hills, CA

ACG 5 Star Review:

We were struggling trying to get assistance in keeping our home for over a year when I was introduced to ACG Today both my homes are modified and our family has a chance for a fresh start.

Patricia, Porter Ranch, CA

ACG 5 Star Review:

I have worked with [the] team personally and professionally referring them many clients over the past few years. If you need help with a loan modification, short sale, or want to avoid foreclosure I highly suggest you use Absolute Consultant Group!

Daniel, Santa Clarita, CA

ACG 5 Star Review:

These guys are amazing. Just closed a short sale with them. [They were] responsive and fast from start to fininsh. We hit the deadline a couple times and they were able to get extensions granted. Tons of paperwork in a short sale with unforgiving timelines and strict criterias. I’m glad I had these guys on my side. Highly recommended.

Hyle, Sacramento, CA

OneWest Assistance Relief Just Got Easier. Find Out Why Everyone Else Is Talking About ACG.

OneWest Assistance Relief Just Got Easier. Find Out Why Everyone Else Is Talking About ACG.

OneWest Mortgage Assistance Types

OneWest Mortgage Loan Modification
OneWest Short Sale
OneWest Deed in Lieu Of Foreclosure

Select OneWest Loan Servicing Forms

OneWest Application Forms And Packages

OneWest Mortgage Related News

America’s Servicing Company Short Sale

Mortgage Assistance Form. ASC Short Sale Denied?ASC Short Sale Process America's Servicing Company (ASC) Short Sale Process In some cases there is a requirement from the investor to apply for ASC Loan Modification process first but once you have been declined the ASC...

read more

Planet Home Lending, LLC Short Sale

Mortgage Assistance Form. Planet Short Sale Denied? Planet Short Sale Process Planet Financial Short Sale Process Sometimes your investor will require of you to submit application for Planet Home Lending Modification but once you have been denied the process is...

read more

PennyMac Corp. Short Sale

Mortgage Assistance Form. PennyMac Short Sale Denied?PennyMac Short SalePennyMac Short Sale Process Sometimes your investor will require you to first apply for PennyMac Loan Modification but once you have been denied for it the PennyMac Short sale process is pretty...

read more

OneWest Bank Mortgage Rate Too High? See If Today Is Your Day To Make a Switch.

OneWest Bank Mortgage Rate Too High? See If Today Is Your Day To Make a Switch.

OneWest Bank Headquarters Map

OneWest Bank Mortgage Headquarters

One West Bank is based out of Pasadena, CA 91101

Select Portfolio Servicing (SPS) Loan Modification

Mortgage Assistance Form. Selecct Portfolio Servicing Mortgage Modification Denied? Mortgage Assistance Process Talk To A Specialist Who Knows How To Deal With A SPS Mortgage. Talk To A Specialist Who Knows How To Deal With A SPS Mortgage. Select Portfolio Servicing...

Select Portfolio Servicing (SPS) Short Sale

Mortgage Assistance Form. Select Portfolio Short Sale Denied? SPS Short Sale Process Select Portfolio Servicing Short Sale Process Depending on who your investor is you may have to apply for a SPS Home Loan Modification first but once you have gotten declined then the...

Select Portfolio Servicing (SPS) Application, Forms And Packages

Need Help With Your Select Portfolio Servicing Loan Modification? Need Help With Your Select Portfolio Servicing Short Sale Process? Here's Are Few More Services Offered By ACG And It's Network. Need The Select Portfolio Servicing (SPS) RMA Package? You've Come To The...