Home Point Financial Corp. Loan Modification

Home Point Financial Loan Modification Process

Home Point Financial loan modification proceeds through the same process that is typical for the modification process of other companies. The process is further explained below:

1. Interview By Phone The first phase is a simple interview which occurs over the phone with the customer servicing agent.
2. Package Submission The second phase involves the submission of completely filled out Request for Mortgage Assistance (RMA) form which requires the complete declaration of the client’s financials.
3. Home Point BPO  (Broker’s Price Opinion) Sometimes a broker price opinion is required for the valuation of the property. For this Automatic valuation model is used sometimes.
4. Negotiations This phase involves the negotiation for the new terms for the loan or mortgage which are then reviewed and sent to underwriting for approval.
5. Modification Approval/Decline The servicer responds on behalf of the client about the approval or decline of the modification application.

The process looks simple enough but it never is this simple. We Absolute Consultant Group (ACG) are a company that support the homeowners through the loan modification process. The runarounds are typical during the modification process. Sometimes the same documents are requested by the company again and again. The departments often give the customers a run around between different departments. The Home Point loan modification department often transfers the customers to the servicing department and it sends them back to the loan modification department. It is much better to come to our staff rather than submitting the wrong information, getting denied or not being able to figure out what to do and can save you a lot of trouble. Our staff is available to review your paperwork and to help you step with the best foot forward. Call us at 888-934-3444.

Home Point Loan Modification Timeline

In a company like Home Point there is a lot of bureaucracy involved. Due to this the timeline of Home Point loan modification varies  due to reasons that sometimes are very straight but sometimes they are very complicated. Here are a few reasons why the answers to this question are such complicated.

For one, Home Point is only serving as a mortgage servicing company and they are always representing debt on someone else’s behalf. This largely takes away the decision taking capabilty of Home Point. As a home loan servicing company they follow the Pooling and Servicing Agreement (PSA), This serves like an agreement between all institutions. The company can take a few of the decisions on behalf of the investor but not all the decisions. This means that they have to get permision from the investor for every loan modification that they want to make. Certain investors take the process of making decision and do it themselves. In this kind of regulated business the more hands involved the longer it takes in processing leaving Home Point’s hands tied.

Another issue, The timeline is the priority in Home Point loan modification. The company prioritizes the application as they are received by date. The company mostly sorts the applications on first come first serve basis but it also depends on if you have a near foreclosure date. If you have a foreclosure date that is near then it is likely that your application will be pushed to the front of the line and considered sooner for the mortgage assistance. It must be kept in mind that the institutions like Home Point have foreclosure dates for almost every day. Due to this the process does not go forward as quickly as you want it to.

• Lastly, All mortgages are not created equal. There are a large number of mortgage programs each having different terms and regulations about how they will modify your loan. Usually, if the client does not qualify for the first program they are tried for the next one. This process goes on untill they find the mortgage solution that works. Departments are very specialized due to these conditions so many times different representatives handle different parts of the review.

Home Point’s Loan Modification Timeline Conclusion: While it would be great that we can give our customers the exact timeline for the loan modification. The timelines vary greatly from customer to customer. It depends on whether the servicer can take the decision themselve or they have to send it to the investor for approval. It depends on whether you fit the first program you are reviewed for or the 10th or 11th. It also depends on the factors from outside the bank such as how fast they can get the valuation on the property and how fast they receive the legible documents.

Dealing With A Home Point Loan Modification Decline

Have you been declined by Home Point? Has Home Point denied your request for Home Loan Modification. The Decline can be confusing. Understanding the details of all the plans and how that conflicts with your information is key. Here at ACG we have dozens of points we review in order to understand why your Home Point loan modification was rejected. Have us review your declined modifcation for free by calling us at 888-934-3444.

Additional Home Point Mortgage Contact Information

Home Point Customer Service

Home Point Home Mortgage Complaints