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**We are not affiliated with any mortgage servicer, the investor/beneficiary of your mortgage note, the mortgage insurer (if applicable) or any government agency. We are a homeowner advocacy group with more than a decade of helping homeowners and professionals with mortgage assistance negotiations. The information found on this page is for educational and convenience purposes only. The information found on this page should be considered as opinion and not fact based on our experience with lenders over 10+ years. Consult your mortgage servicer directly or a professional before using any of the information found on this site. If you are seeking an intermediary to assist you in getting help with your mortgage you may contact us at 888-934-3444 or via email at [email protected] for further review for a no fee, no obligation, consultation. If required you may be referred to a local professional or legal counsel for additional assistance with your mortgage. Please read through our Disclaimer page for additional details. We do not represent in any way any financial institution named on this page. If you feel that any of this information has become outdated or is incorrect please contact us immediately.**
Shellpoint Mortgage Servicing, LLC
About Shellpoint Mortgage Servicing, LLC
Shellpoint Mortgage servicing is a company that manages mortgage loans. The company represents various lenders. They were formerly known as Resurgent Mortgage Servicing. It operates as subsidiary to New Penn Financial, LLC. The company offers solutions for loan foreclosure, repayment plan, unemployment forbearance, loan modification, home affordable modification program, and short sale. The selection of the service you want can become difficult when this much variety is offered by the company. Absolute Consultant Group has more than a decade in specializing in getting you to mortgage assistance relief services you need. We are available to help you 7 days a week.
Shellpoint Mortgage Assistance
Shellpoint RMA Form
Shellpoint Mortgage Reviews
Shellpoint Home Mortgage Help? One Click Call.
Shellpoint Home Mortgage Help? Contact Us!
Shellpoint FSB’s
Servicing Complaints
Shellpoint Mortgage Customer Complaints tend to be in line with those of most large mortgage companies.
Top 3 Shellpoint Mortgage Customers Complaints:
Here are the things that many people point out about dealing with their Shellpoint Mortgage.
- Shellpoint Mortgage customers often complaign about fraudulently applied Charges.
- Shellpoint customers complaign that it is very difficult to get actual help from their customr servicing department.
- Shellpoint Mortgage Relief Forms get confusing, are lengthy and cenlar customers can find them difficult to complete. The longer the application the more likely it is to make mistakes. It’s one of the most important factors to getting mortgage relief assistance and we’re here to help you complete the forms. Call us at 888-934-3444
Where is Shellpoint Mortgage Headquarters?
Shellpoint Mortgage Servicing is headquartered in Greenville, North Carolina
Cenlar FSB Home Mortgage Mailing Address
Attn: Shellpoint Mortgage
PO Box 10826
Greenville, SC 29603-0826
Difficulties Making Contact With Shellpoint? We Can Help!
See Shellpoint Headquarters?
See Shellpoint Headquarters?
Shellpoint
Mortgage Customers
As Shellpoint customer knowing where to go is crucial.
Shellpoint Home Mortgage Site
https://www.shellpointmtg.com/
Shellpoint Customer Login
https://www.shellpointmortgageservicing.com/#/user/account/signin-username
Shellpoint Mortgage Assistance Relief Services
Difficulties Making Contact With Shellpoint? We Can Help!
Shellpoint Home Mortgage Complaints and Reviews
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Shellpoint 1 Star Review:
We somehow ended up with this fraudulent collection agency when Penn Financial turned over our mortgage to them. They withdrew over $700 from our escrow to pay city property taxes and my city never received the payment. To complicate matters, our house was built on the existing plot of my neighbor’s home, and the city has not yet split our plot into two properties. Shellpoint did not do this research and came up with a figure on their own. They sent us a letter finally admitting their mistake but after 90 days, they have still not returned the $700 to our escrow. Our closing attorney and original mortgage lender has been trying to settle this on our behalf but the dopes at Shellpoint are not responding. My husband and I have excellent credit scores, live in a desirable community and have high income with steady jobs for the past 30 years. I filed a complaint with the Consumer Financial Protection Bureau CFPD, and Shellpoint Compliance called me the next day and we resolved the issue over the phone. Waiting for documentation.
Shellpoint 1 Star Review:
I have never left such a bad review before for anything but for this company I can only say STAY AWAY PLEASE. Do yourself a favor If you have to get a mortgage loan slit your throat before you ever sign with this company . They do not care about anyone or anything but there money That is no compassion for the customer and no customer service The knowledge of there help is horrible. The pass you from one customer service person to another They make everything hard and frustrating. When we had the hurricane in Florida and we were called a natural disaster area they had no idea and did not care about you not having electric or not being able to work. There was no 3 month extension allowance. All they wanted to know is when they are getting their money or there will be a foreclosure started to take your house . No one in their offices knew how to do anything but to tell you to hold on when you call for a question Please do yourself a favor. DON’T DO BUSINESS WITH THIS COMPANY !!!!!!! If I did not have to I would not even leave one star …..
Stay Out Of The Red With ACG.
Stay Out Of The Red With ACG.
Shellpoint Bank 1 Star Review:
Honestly , if there was an option to enter ZERO I would. Horrific customer service in general. You can never speak to anyone that provides accurate information or even get through. As i type this, I am waiting 14 minutes already to speak to someone. If you ever need to escalate a call, they flat our refuse and tell you they will “email a supervisor” and they will call you back. Never happens.
Shellpoint Bank 1 Star Review:
To keep it short regarding Cenlar. Trying to get a loan modification is next to impossible. This is the 3rd time trying with this company for a modification. Had to hire Attorney to take point in this matter and still this company is making almost impossible to work us. Unprofessional employees.
ACG 5 Star Review:
Tried modifying my mortgage loan on my own, twice actually, but no luck. Until I called ACG. [I] got my loan mod approved and all is well.
ACG 5 Star Review:
We were struggling trying to get assistance in keeping our home for over a year when I was introduced to ACG Today both my homes are modified and our family has a chance for a fresh start.
ACG 5 Star Review:
I have worked with [the] team personally and professionally referring them many clients over the past few years. If you need help with a loan modification, short sale, or want to avoid foreclosure I highly suggest you use Absolute Consultant Group!
ACG 5 Star Review:
These guys are amazing. Just closed a short sale with them. [They were] responsive and fast from start to fininsh. We hit the deadline a couple times and they were able to get extensions granted. Tons of paperwork in a short sale with unforgiving timelines and strict criterias. I’m glad I had these guys on my side. Highly recommended.
Shellpoint Assistance Relief Just Got Easier. Find Out Why Everyone Else Is Talking About ACG.
Shellpoint Assistance Relief Just Got Easier. Find Out Why Everyone Else Is Talking About ACG.
Shellpoint
Mortgage Assistance Types
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